- Dentist
Alderley Dental
Assessment report published 29 September 2025
Contents
Judgements
Our view of the service
We carried out this announced on-site inspection on 20 August 2025.
We found the practice had met regulations.
The practice had effective systems to identify and manage most risks, including infection prevention and control.
Staff had the skills, knowledge and experience to carry out their roles.
There was effective leadership and a culture of continuous improvement.
Staff provided care and treatment in line with current guidance. They treated patients with dignity and respect and ensured access to care, support, and treatment when required.
Recruitment procedures reflected current legislation. The provider should ensure these are consistently followed.
Improvements should be made to the procedures to reduce the risk of Legionella, or other bacteria, developing in water systems.
Alderley Dental is in Alderley Edge and provides private dental care and treatment for adults and children.
There were 2 small steps to access the practice and car parking spaces were available near the practice.
The practice had 4 treatment rooms. At the time of our inspection, there was a total of 17 staff, of which there were 7 dentists, 1 specialist endodontist, 2 dental therapists, 3 dental nurses, 2 receptionists, a treatment coordinator and the compliance lead. We gathered feedback from staff and spoke to a range of staff during our inspection, including 2 dentists, 1 dental nurse, the treatment coordinator and the compliance lead.
People's experience of this service
Prior to our visit, we asked the practice to encourage patients to share their views of the service with us. We received feedback from 32 patients. Their responses provided a positive view of the dental team and care provided by the practice.
Comments included:
“Really listened to my concerns regarding my smile and what I wanted to improve… ”
“They are very organised and well run, with good digital reminders. The admin staff are friendly and helpful… I was very satisfied with my experience and would recommend them.”
“I have had an excellent service from Alderley Dental. All the staff a friendly. The treatment I've received was always good and continue to receive treatment at the practice”
“All staff are really good at what they do. The Dentist was very patient and professional whilst I was receiving treatment. The after care and all communication is excellent.”
Patients commented positively about the standards of cleanliness. “Very clean practice.”
Patients felt able to book appointments within an acceptable timescale for their needs and said they had enough time during their appointment without feeling rushed. “Always very flexible when it came to rescheduling appointments, listened to what I wanted in terms of who I wanted my treatment to be followed by.”
Patients told us they were given clear information to help them make an informed choice about their treatment and any associated costs. They were involved in decisions about their care. “The dental staff are good communicators and make it clear what is happening at every stage. They give very clear descriptions of what to expect and what the actions to take between visits.”
Patients said when they were prescribed medicines, sufficient information was given.
The practice shared patient feedback with the team. We were told this was reviewed and where suggestions had been made, appropriate action would be taken.