- Dentist
Roe Street Dental Practice
Assessment report published 3 September 2026
Contents
Judgements
Our view of the service
We carried out this announced on-site inspection on 25 August 2026.
We found the practice had met regulations.
Staff had the skills, knowledge and experience to carry out their roles.
Recruitment procedures reflected current legislation and there was effective leadership and a culture of continuous improvement.
Staff provided care and treatment in line with current guidance. They treated patients with dignity and respect and ensured access to care, support, and treatment when required.
The practice had effective systems to identify and manage most risks, including infection prevention and control. However, the practice should ensure all substances hazardous to health have been risk assessed.
Improvements should be made to the systems to review, investigate and document incidents and accidents.
Roe Street Dental Practice is in Macclesfield and provides NHS and private dental care and treatment for adults and children.
The practice is accessed via steps to the front of the building, and the treatment rooms were located on the first floor which is accessed by stairs. Access is not available for those who use wheelchairs. Car parking spaces were available near the practice.
The practice had 3 treatment rooms. At the time of our inspection, there was a total of 15 staff. We gathered feedback from staff and spoke to a range of staff during our inspection, including 1 dentist, 1 dental nurse and the practice manager.
People's experience of this service
Prior to our visit, we asked the practice to encourage patients to share their views of the service with us. We reviewed patient feedback we received, and feedback routinely obtained by the practice. Patient feedback provided a positive view of the dental team and care provided by the practice.
Comments included:
“Really look after me and my family well. Brilliant service. Really friendly team and they are very knowledgeable.”
“A superb practice. Staff are always courteous and professional. Recommend highly.”
“Great service.”
“Always very helpful and friendly. Both dentist and all staff.”
Patients commented positively about the standards of cleanliness.
Patients felt able to book appointments within an acceptable timescale for their needs and said they had enough time during their appointment without feeling rushed.
Patients told us they were given clear information to help them make an informed choice about their treatment and any associated costs. They were involved in decisions about their care. “Staff are always helpful and friendly. Treatments are always carefully explained for me to understand.”
Patients said when they were prescribed medicines, sufficient information was given.
Patients told us that they were supported to maintain their oral health and were provided with appropriate information and resources.
The practice shared patient feedback with the team. We were told this was reviewed and where suggestions had been made, appropriate action would be taken.