Precious Glimpse - Roundhay

Ratings - Diagnostic imaging

• Overall

  Inadequate

• Safe

  Inadequate

• Effective

  Inadequate

• Caring

  Requires improvement

• Responsive

  Requires improvement

• Well-led

  Inadequate

Our view of the service

Precious Glimpse Roundhay has been operational since July 2019 and is a franchise of Precious Glimpse Limited (Ltd).

The service provides non-diagnostic, transabdominal ultrasound scans, to self-paying women, that are over the age of 18 years. We refer to women in this report, but we recognise that some transgender men, non-binary people and people with variations in sex characteristics (VSC) or who are intersex may also use services and experience some of the same issues. The scanning service includes early scans from seven weeks gestation onwards, 2D, 3D,4D baby keepsake scans and gender scans.

The service performs approximately 40 scans per week.

The service is based in Leeds, close to public transport and nearby parking. The provider is also the registered manager and currently the only member of employed staff at the service. We refer to the registered manager rather than ‘staff’ in this report, as they deliver the regulated activity and there are no other employees at the service.

This assessment was risk based and prompted by aged rating.

We conducted this short notice announced assessment on 5 May 2026. We assessed 31 quality statements across the safe, effective, responsive caring and well-led key questions. Quality statements relating to medicines optimisation and planning for the future, were not relevant for this service and were therefore, not assessed under the framework.

We visited clinical areas and spoke with women who had recently used the service. We looked at health care records and other documents relating to the running of the service.

We spoke with the registered manager who was also the sole staff member employed at the service.

We rated the service as inadequatebecause we found new breaches of regulations 12, 15 and 17 and continuing breaches of regulations 12 and 17, in relation to safe care and treatment, safe environment and good governance. We had concerns about delivery of safe care and treatment in line with best practice and national guidance, lack of risk assessments for women, the environment and equipment, infection prevention and control, and lack of systems in place to actively assess, monitor and improve the quality and safety of services.

We took enforcement action and served a Warning Notice under Section 29 of the Health and Social Care Act 2008, which requires the service to make significant improvement to the quality of healthcare provided.

In instances where CQC has begun a process of regulatory action, we may publish this information on our website after any representations and/or appeals have been concluded, if the action has been taken forward.

If we have requested an action plan, this will be requested upon publication of the final report.

People's experience of this service

Women we spoke with and those who provided feedback on line were mostly positive about the registered manager treating them with warmth and kindness. They said the service could be contacted easily and they were responded to quite quickly.

Women we spoke with told us they were given time to ask questions about their scan and the registered manager had checked they understood what they were having done.

However, some online feedback we saw stated people did not always feel fully informed about the procedure and associated costs.