- Dentist
Arshad Rafiq- Longridge
Assessment report published 11 November 2025
Contents
Judgements
Our view of the service
We carried out this announced on-site inspection on 27 September 2025.
We found the practice had met regulations.
The practice had effective systems to identify and manage risks, including infection prevention and control.
Staff had the skills, knowledge and experience to carry out their roles.
Recruitment procedures reflected current legislation and there was effective leadership and a culture of continuous improvement.
Staff provided care and treatment in line with current guidance. They treated patients with dignity and respect and ensured access to care, support, and treatment when required.
Arshad Rafiq- Longridge is part of Smart Dental Care, a dental group provider. The practice is in Longridge in Lancashire and provides NHS and private dental care and treatment for adults and children.
There was step-free access to the practice and car parking spaces were available nearby.
The practice had 3 treatment rooms. At the time of our inspection, there was a total of 9 staff, of which there were 3 dentists, 2 dental nurses, 1 dental therapist, 1 receptionist, 1 dental nurse/treatment coordinator and 1 practice manager/dental hygiene therapist. We gathered feedback from staff and spoke to a range of staff during our inspection, including 2 dentists, 1 dental nurse, 1 dental therapist, the receptionist and the practice manager. The group’s compliance manager and operations manager were also at the inspection supporting the team.
People's experience of this service
Two weeks before our inspection, we asked the practice to encourage patients to share their views of the service with us. We did not receive any direct patient feedback.
We reviewed online feedback. Feedback generally provided a positive view of the practice. Comments included “I was booked in for the next week. I honestly could not believe that I was able to be seen so quickly”, “Top quality service - thank you both so much”, “The staff are lovely, they really made me feel so welcome especially as I have a phobia about going to the dentist.”
The practice shared patient feedback with the team. We were told this was reviewed and where suggestions had been made, appropriate action would be taken.