- Homecare service
Best Care 4 U Stanmore
Assessment report published 1 June 2026
Contents
Ratings
Our view of the service
The assessment took place on 28 April 2026. Best Care 4 U Stanmore is a homecare service registered to provide personal care to adults over 65 including individuals living with dementia, physical disabilities and sensory impairments in their own home. At the time of our assessment, 28 people were receiving a service. Our assessment was prompted by the length of time since the last assessment.
People received safe care and treatment. The provider assessed risks to their safety and planned for these. People received their medicines in a safe way and as prescribed. The provider supported people to live in a safe and clean environment.
People were supported by familiar staff who arrived on time and who were appropriately trained and understood people’s needs. There were enough suitably, experienced and trained staff.
People’s care was effective, their needs were thoroughly assessed, and care plans were person-centred. Staff supported people to make choices and keep as much independence as possible.
Staff monitored people’s health and wellbeing. People consented to their care. They made decisions about how they wanted to be cared for.
The providers systems monitored the support that staff provided to encourage, and drive improved experiences, and outcomes for people. The service was well led, with good governance, communication, and effective monitoring systems. Leaders learnt lessons from incidents and acted on feedback from people and their relatives. Staff were well treated and felt supported.
People's experience of this service
People and their relatives were positive about the quality of their care and support. Feedback and survey results from people and their relatives were complimentary and showed they were satisfied with the service they received.
People and the relatives we spoke with told us they felt safe, well supported, listened to, respected and in charge of their care. They also told us they were able to speak with managers when they needed.
Comments from people and their relatives included, “A hundred percent safe, they [staff] care and the way they are with [person] is great. I have full confidence in them [staff]” and “It’s a very good service we get on very well. I would highly recommend them.”