32 Nobel Square Also known as Specialist Medical Transport Limited

We found that the leaders had a good learning culture and people could raise concerns. Managers investigated incident and concerns. People were protected and kept safe. Staff understood and managed risks. The facilities and equipment met the needs of people, were clean and well-maintained and any risks mitigated. There were enough staff with the right skills, qualifications, and experience. Managers made sure staff received training and regular appraisals. Staff managed medicines well and involved people in planning any changes.