- Care home
Ribble Valley Care Home
Assessment report published 23 February 2026
Contents
Ratings
Our view of the service
Date of assessment: 14 to 20 January 2026. Ribble Valley Care Home is registered to provide accommodation for persons who require nursing or personal care, for up to 48 older people and younger adults who may be living with dementia and/or a physical disability.
We assessed all quality statements from the key questions of safe, effective, caring, responsive and well-led. Based on our feedback the manager made improvements to some governance processes to ensure care plans were up to date and contained accurate information. Processes were reviewed around the storage and recording of medicines to mitigate risk and ensure good practice guidance was followed.
Staff were aware of their responsibility to raise concerns with the safeguarding authorities if they felt people were at risk of harm or abuse. Information on safeguarding procedures was available to people and those who were important to them, so they could raise concerns externally if they wished to do so.
People had enough to eat and drink to stay healthy. Staff worked with all agencies involved in people’s care for the best outcomes and to support smooth transitions when moving between services. They monitored people’s health and consulted with health professionals to support healthy living.
There were enough staff with the right skills, qualifications, and experience for their roles. They made sure people were given choices about their care to enable them to give informed consent. Management involved appropriate specialists to help make important decisions that were in people’s best interests.
People's experience of this service
People we spoke with said they were happy living at Ribble Valley Care Home, and they had all their needs met. One person told us, “My bedroom is to my liking.” The food was freshly prepared at the home and people told us they enjoyed the meals. Feedback included, “I enjoyed my meal today.” However, one relative told us the food, “Is not brilliant.” The manager said menus were under review.
Feedback on the staff included, “The staff are all good, they are kind.” And “The staff are so good here. They do everything. They are so attentive and kind.” One relative told us they had raised concerns related to 2 staff which had been investigated by the management team.
Throughout the assessment, we observed care and support that was caring, and friendly. Staff were respectful and took time to involve people in their care and gain consent.The provider supported people to identify events and activities that were important to them and reflected their cultural backgrounds and interests. A diverse range of activities were provided, which people had the option to participate in.
People told us they received their medicines on time. Our observations showed these were administered by staff who explained to people what their medicines were for and stayed with them while they took them.
People told us they were happy with the care they received and felt safe as there was always a member of staff to help when needed. One person told us, “I have not seen or heard anything untoward. I would probably talk to a staff member if I had any concerns.” People told us they knew how to raise a concern or complaint. One person told us, “I haven't needed to complain. If I did need to complain, I would speak to the manager or a senior.”