Dr AK Gupta's Practice Also known as springfeniscohealthlink

On this page

• Overview
• Assessing needs
• Delivering evidence-based care and treatment
• How staff, teams and services work together
• Supporting people to live healthier lives
• Monitoring and improving outcomes
• Consent to care and treatment

We looked for evidence that staff monitored people’s care and treatment and supported them to live healthier lives. At our last assessment, we rated this key question as good. At this assessment, the rating remains the same.

This service scored 79 (out of 100) for this area. Find out what we look at when we assess this area and How we calculate these scores.

We did not look at Assessing needs during this assessment. The score for this quality statement is based on the previous rating for Effective.

We did not look at Delivering evidence-based care and treatment during this assessment. The score for this quality statement is based on the previous rating for Effective.

We did not look at How staff, teams and services work together during this assessment. The score for this quality statement is based on the previous rating for Effective.

The service always supported people to manage their health and wellbeing to fully maximise their independence, choice and control. The service supported people to live healthier lives and where possible, reduce their future needs for care and support. Staff supported national priorities and initiatives to improve population health, including stopping smoking and tackling obesity. They regularly collected data on the smoking status and weight of patients so they could be referred to local services to support them.

The service worked closely with a local wellbeing service, and information was available in their waiting room and on their website. They participated in local open days to promote healthy living. Several staff at the service participated in a weekly Parkrun, an initiative that encourages people of all ages and abilities to get together during the weekend to walk or run a 5km distance. They explained that they started this 18 months ago and they promoted it to patients, leading by example. They told us that as this is an inclusive event patients regularly joined in to improve their mental and physical wellbeing.

Staff focussed on identifying risks to people’s health, including those in the last 12 months of their lives and those with caring responsibilities. Information about local carers’ groups was promoted in the waiting room, along with other information to encourage healthy living and well-being.

The service routinely monitored people’s care and treatment to continuously improve it. They ensured outcomes were positive, consistent and met the expectations of people themselves. They carried out regular clinical audits and could demonstrate improvement.

The service exceeded most of the national targets for the uptake of childhood immunisations and for women attending cervical cancer screening. They explained that they booked patients in for screening or vaccinations opportunistically and had a regular dialogue with their patients so any concerns they had could be discussed.

We did not look at Consent to care and treatment during this assessment. The score for this quality statement is based on the previous rating for Effective.