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Archived: Care Purbeck

This service was previously registered at a different address - see old profile

This service is now registered at a different address - see new profile

All reports

Inspection report

Date of Inspection: 1 August 2014
Date of Publication: 17 March 2015
Inspection Report published 17 March 2015 PDF

People should be cared for by staff who are properly qualified and able to do their job (outcome 12)

Meeting this standard

We checked that people who use this service

  • Are safe and their health and welfare needs are met by staff who are fit, appropriately qualified and are physically and mentally able to do their job.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 1 August 2014, observed how people were being cared for and checked how people were cared for at each stage of their treatment and care. We talked with people who use the service, talked with carers and / or family members and talked with staff.

Our judgement

People were cared for, or supported by, suitably qualified, skilled and experienced staff.

Reasons for our judgement

We evidenced that appropriate checks were carried out before staff began work with Care Purbeck. We looked at the employment records of all 3 of the staff that were employed with the agency. We evidenced that Disclosure and Barring Service (DBS) checks had been completed before the staff began work with the agency. We also saw that the provider had sought two references and in them had specifically asked for evidence of satisfactory conduct in people’s previous employment within the care sector. Where the provider had identified any gaps in previous employment that too had been followed up to ensure that staff had not been dismissed from another provider. Photographic identification for all staff were also within their employment records so that the provider knew that the person was who they said they were.

We found that people were cared for by suitably qualified, skilled and experienced staff. Questions about qualifications and skills were asked within the interview process and the provider told us that they asked about training so that they could identify any gaps in a person’s knowledge and then ensure that further training was provided to ensure that people were suitably skilled to care for people.

We spoke with staff and they told us that they had received a comprehensive three day induction before being about to carry out care for people. A member of staff told us “the induction I received provided me with all of the knowledge I needed to carry out my role as a care assistant.” Staff also told us that they received regular updates on care standards and that any training needs were identified and discussed in staff meetings. We looked at the minutes of the last three staff meetings and saw evidence that staff had discussed their training needs and that that the provider had responded to them.

On the training records we looked at we evidenced that the provider had sought appropriate training and qualifications to ensure that staff had the skills and knowledge required to care for people in the community. Training had been provided on a number of topics including manual handling, dementia awareness, food hygiene and medicine administration. A member of staff told us “we are supported well by the manager to gain additional qualifications including national vocational qualifications.”