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This service was previously registered at a different address - see old profile

All reports

Inspection report

Date of Inspection: 2 December 2013
Date of Publication: 3 January 2014
Inspection Report published 03 January 2014 PDF

Overview

Inspection carried out on 2 December 2013

During a routine inspection

We visited three people who used the service in their own homes and spoke with two care workers who were supporting them. We also spoke with the registered manager and looked at a number of records including people�s personal records, staff records and records in relation to the management of the service.

People told us they were satisfied with the care they were receiving. People were complimentary about the care workers and felt comfortable with the care and support being provided. They said that carers were reliable and understood their needs.

We looked at the records of three people who used the service and found that care had been planned and delivered in a way that promoted people�s health and welfare. Care was provided in accordance with people�s wishes.

We found that staff had been appropriately screened to ensure they were appropriate to work with vulnerable adults. Staff we spoke with demonstrated a good understanding of the needs of people who used the service and told us they were supported by the provider.

The provider had an effective and appropriate quality assurance system in place.