- Care home
Clare Mount
Assessment report published 6 June 2025
Contents
Ratings
Our view of the service
Date of assessment: 29 January 2025 to 19 March 2025. Clare Mount is a nursing home providing accommodation and personal care to 18 people with a variety of conditions at the time of our site visits. Most of the people at the home were living with dementia and other cognitive impairments. The home is registered to provide care for up to 29 people over 2 floors in one building. This inspection was carried out to follow up on warning notices issued to both the provider and the registered manager, at the last inspection.
We found the service was still in breach of 4 regulations and enough improvement had not been made. The provider had failed to ensure they consistently provided safe care and treatment, person-centred care, that they met the requirements for the need for consent and overall governance of the service. Medicines were not always managed safely, people’s risks were not always mitigated, the home environment was not always clean and safe, consent to care and treatment was not always in place, people did not always receive person-centred care to meet their individual needs and the home did not have effective governance systems to monitor and improve the quality and safety of the service. Clare Mount has now been rated requires improvement or inadequate for the last five inspections. This meant there was a of a history of failing to respond effectively to serious concerns raised by CQC or other stakeholders.
In instances where CQC have decided to take civil or criminal enforcement action against a provider, we will publish this information on our website after any representations and/or appeals have been concluded.
People's experience of this service
People were supported by enough staff and people told us they felt safe and staff were kind and caring. This feedback was echoed by relatives. Whilst we received mostly positive feedback from relatives and people living at Clare Mount, our inspection found elements of care did not meet the expected standards of safety and person-centred care. People’s risks were not always safely managed, people’s environment was not always appropriate and safe and there was a lack of person-centred care. There was a lack of stimulation and meaningful activities that were appropriate and individualised for people.