- Dentist
Watford Smiles - 107 Hempstead Road
Assessment report published 12 May 2025
Contents
Judgements
Our view of the service
We undertook a follow-up on-site inspection on 23 April 2025. This was carried out to review the actions taken by the registered provider to improve the quality of care and to assess whether the practice was meeting legal requirements.
We had previously undertaken an announced on-site inspection of Watford Smiles – 107 Hempstead Road on 25 September 2024. We had found the registered provider was not providing well-led care and was in breach of regulation 17: Good governance of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014.
During our follow-up assessment, we found the practice had met regulations.
The practice had effective systems to manage risks.
Infection control procedures in place were effective.
Recruitment procedures reflected current legislation and there was effective leadership and a culture of continuous improvement.
Patients’ care and treatment was provided in line with current guidance.
The service provides cosmetic treatments, some of which are not in scope of CQC regulation and are not covered in our assessment.
Watford Smiles-107 Hempstead Road is in Watford and provides predominantly private with a small contract to provide NHS dental care and treatment for adults and children.
There were 2 steps into the practice with a portable ramp for wheelchair users. Car parking spaces were available at the practice. The practice had 4 treatment rooms.During the inspection we spoke with 1 principal dentist, 4 dental nurses, and the practice manager.