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Archived: Bspoke social care

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All reports

Inspection report

Date of Inspection: 30 December 2013
Date of Publication: 28 January 2014
Inspection Report published 28 January 2014 PDF

People should be cared for by staff who are properly qualified and able to do their job (outcome 12)

Meeting this standard

We checked that people who use this service

  • Are safe and their health and welfare needs are met by staff who are fit, appropriately qualified and are physically and mentally able to do their job.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 30 December 2013, talked with carers and / or family members and talked with staff.

Our judgement

People were cared for, or supported by, suitably qualified, skilled and experienced staff.

Reasons for our judgement

At the time of our inspection the registered provider/manager employed one member of staff as a senior support worker. The manager said they would be looking to employ more staff as they took on more people to support.

We saw the senior support worker’s file and saw the necessary recruitment checks had been completed. These included a criminal records bureau check (CRB) and two references. The senior support worker told us they had been through the required recruitment checks before they took up their employment.

We asked a person who used the service in a text message, “Do the staff from Bspoke Social Care seem to be competent to care for you?” The person replied by text, “Yes.” A relative said the senior support worker who supported their relation was, “Really good, and on their (relation’s) wavelength.”