Albion Dental Practice Also known as Quality Dental Group - Albion Dental Brighton

On this page

• Overview
• Kindness, compassion and dignity
• Treating people as individuals
• Independence, choice and control
• Responding to people’s immediate needs
• Workforce wellbeing and enablement

We found this practice was providing caring services in accordance with the relevant regulations and had taken into consideration appropriate guidance.

Find out what we look at when we assess this area in our information about our new Single assessment framework.

We obtained feedback from 6 patients.

Patient feedback provided a positive view of the dental team and care provided by the practice.

Patients responded positively that they were able to access an appointment when they needed one, and that staff were professional, courteous, and considerate. Responses also told us that patients felt they were treated as individuals, and their personal and cultural needs were respected.

We were shown the systems in place to obtain patient feedback. This included online reviews, surveys being sent to patients following each appointment as well as in-house patient satisfaction surveys. We saw that feedback was positive and staff were open to making changes as necessary.

The judgement for Treating people as individuals is based on the latest evidence we assessed for the Caring key question.

The judgement for Independence, choice and control is based on the latest evidence we assessed for the Caring key question.

The judgement for Responding to people’s immediate needs is based on the latest evidence we assessed for the Caring key question.

The judgement for Workforce wellbeing and enablement is based on the latest evidence we assessed for the Caring key question.