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Purwell Cross Dental Practice

The provider of this service changed - see old profile

All reports

Inspection report

Date of Inspection: 5 December 2013
Date of Publication: 11 January 2014
Inspection Report published 11 January 2014 PDF

Overview

Inspection carried out on 5 December 2013

During a routine inspection

During our inspection we spoke with the dentist, the dental nurse, the receptionist and four people who used the service. With their permission we also observed two people receiving their dental treatment. People we spoke with gave positive views about their experiences at the practice. One person we spoke with told us, "I'm really pleased with my treatment, it makes such a difference and all the staff have been so helpful".

People experienced care, treatment and support that met their needs and protected their rights.

People using the service were protected because staff were aware of their responsibilities in relation to safeguarding children and vulnerable adults.

People were protected from the risk of infection because appropriate guidance had been followed.

The provider had an effective system to regularly assess and monitor the quality of service that people received.