- Community substance misuse service
CGL Peterborough Aspire
Assessment report published 8 January 2026
Contents
Ratings - Community-based substance misuse services
Our view of the service
Date of assessment: 8 October 2025.
This assessment was a planned unannounced assessment of community-based substance misuse services. CGL Peterborough Aspire is a community substance misuse service based in Peterborough.
The service provides support to adults and young people whose lives are impacted by drugs and alcohol. The pathway for young people is not regulated by the Care Quality Commission and therefore has not been included in this report. The service is commissioned by the local authority, and run by Change, Grow, Live, which is a national provider.
The service operates from 2 hubs in Peterborough. We visited the main location during the assessment. The smaller location is a satellite site. The service operated 5 days per week.
The service registered with the Care Quality Commission in November 2018 as a provider of treatment of disease, disorder or injury. The service did not have a registered manager in post at the time of the inspection. An interim service manager was in post, and since the inspection, the service recruited a new service manager who is due to commence the role in January 2026.
We rated the service as good.
People's experience of this service
We spoke with 10 people who used the service. The feedback people shared was overwhelmingly positive. People told us staff treated them with kindness, respect and without judgement. They told us they felt safe around staff. Many people commented on staff having natural empathy and some had lived experience, which supported the development of trust and understanding in individual sessions.
People reported being actively involved in their treatment and care planning and they were supported to make informed decisions. People spoke positively about the groups they attended and commented that they were a key part of their recovery. People consistently reported positive experiences, highlighting the dedication and empathy of staff. People felt that the service provided a supportive and flexible environment for recovery.