• Doctor
  • GP practice

The Orchard Surgery

Overall: Good read more about inspection ratings

107 Feltham Hill Road, Ashford, Middlesex, TW15 1HH (01784) 252027

Provided and run by:
The Orchard Surgery

Assessment report published 20 August 2026

On this page

Effective

Good

31 July 2026

We looked for evidence that staff monitored people’s care and treatment and supported them to live healthier lives. At our last assessment, we rated this key question as good. At this assessment, the rating remains the same.

This service scored 75 (out of 100) for this area. Find out what we look at when we assess this area and How we calculate these scores.

Assessing needs

Score: 3

We did not look at Assessing needs during this assessment. The score for this quality statement is based on the previous rating for Effective.

Delivering evidence-based care and treatment

Score: 3

We did not look at Delivering evidence-based care and treatment during this assessment. The score for this quality statement is based on the previous rating for Effective.

How staff, teams and services work together

Score: 3

We did not look at How staff, teams and services work together during this assessment. The score for this quality statement is based on the previous rating for Effective.

Supporting people to live healthier lives

Score: 3

The practice supported people to manage their health and wellbeing to maximise their independence, choice and control. The practice supported people to live healthier lives and where possible, reduce their future needs for care and support.

Staff focussed on identifying risks to people’s health, including those in the last 12 months of their lives and those with caring responsibilities. Staff supported national priorities and initiatives to improve population health, including stopping smoking and tackling obesity.

The practice has undertaken work to improve the uptake of monitoring activity for their diabetic patient group, to minimise the impact of their long-term condition. A multi-disciplinary approach has enabled better identification of those requiring urgent intervention and provided social support for others.

Monitoring and improving outcomes

Score: 3

The practice routinely monitored people’s care and treatment to continuously improve it. They ensured outcomes were positive, consistent and met the expectations of people themselves.

Results from the UK Health Security Agency showed the practice met national targets for the uptake of childhood immunisations in 4 of the 5 indicators. Staff told us about recent improvements that have been made in the recall of children due for immunisations, which included greater clinical contact with those not attending.

The practice performed in line with the England average in relation to several cancer screening programmes, including screening for breast, bowel and cervical cancer.

We did not look at Consent to care and treatment during this assessment. The score for this quality statement is based on the previous rating for Effective.