- GP practice
Dr A Bisarya
Assessment report published 23 December 2025
Contents
Ratings
Our view of the service
Date of Assessment: 11 December 2025. Dr A Bisarya is a GP practice that delivers services to approximately 2900 patients under a contract held with NHS England. The National General Practice Profiles states that 97% of the practice population is White, 1% Asian,1% Mixed and 1% Black and Other. Information published by Office for Health Improvement and Disparities shows that deprivation within the practice population group is in the 4th decile (4 of 10). The lower the decile, the more deprived the practice population is relative to others. This assessment considered the demographics of the people using the service, the context the service was working within and how this impacted service delivery. Where relevant, further commentary is provided in the quality statements section of this report.
The practice was assessed in June 2025. It was rated good overall but the key question of safe was rated requires improvement. We found 2 breaches of regulation relating to safe care and treatment and fit and proper persons employed. We requested an action plan from the provider. This assessment was to check if the provider was now compliant with the regulations. We only assessed the key question of safe.
Since the last assessment, the practice had made improvements and is no longer in breach of the regulations.
Safe - The service had a good learning culture and people could raise concerns. Managers investigated incidents thoroughly. People were protected and kept safe. Staff understood and managed risks. The facilities and equipment met the needs of people, were clean and well-maintained and any risks mitigated. There were enough staff with the right skills, qualifications and experience. Managers made sure staff received training and regular appraisals to maintain high-quality care. Staff managed medicines well and involved people in planning any changes.
People's experience of this service
People had access to appointments provided by a range of a multi-skilled clinicians including GPs, advanced nurse practitioners, and practice nurses. The results of the National GP Patient Survey were higher than local and national average scores for patient satisfaction. Results indicated people’s needs were met, the reception and administrative team were helpful, healthcare professionals were good at listening and it was easy to get through to the practice by telephone. The service monitored patient views via the NHS Friends and Family Test and online feedback, and the results indicated people were satisfied with services.