• Dentist
  • Dentist

Bay Dental

6 New Street, Lancaster, Lancashire, LA1 1EG (01524) 32639

Provided and run by:
Portman Healthcare Limited

Important: The provider of this service changed - see old profile

Assessment report published 24 February 2026

On this page

Caring

Regulations met

19 February 2026

We found this practice was providing caring services in accordance with the relevant regulations and had taken into consideration appropriate guidance.

Find out what we look at when we assess this area in our information about our new Single assessment framework.

Kindness, compassion and dignity

Regulations met

We were provided with patient feedback collected by the practice in December 2025 and January 2026.

Comments included: “My dentist always dose a brilliant job and very grateful for his expertise”, “Help and care was excellent”, “Very good experience. Easy to get prompt appointment and all the staff were very helpful”, “Fabulous service and treatment as always.”

We were told that where suggestions were raised these would be reviewed and action would be taken as appropriate.

We also reviewed recent online feedback, which provided a positive view of the practice.

Treating people as individuals

Regulations met

The judgement for Treating people as individuals is based on the latest evidence we assessed for the Caring key question.

Independence, choice and control

Regulations met

The judgement for Independence, choice and control is based on the latest evidence we assessed for the Caring key question.

Responding to people’s immediate needs

Regulations met

The judgement for Responding to people’s immediate needs is based on the latest evidence we assessed for the Caring key question.

Workforce wellbeing and enablement

Regulations met

The judgement for Workforce wellbeing and enablement is based on the latest evidence we assessed for the Caring key question.