- GP practice
Ixworth Surgery
Assessment report published 24 February 2026
Contents
Ratings
Our view of the service
Date of Assessment: 14 January 2026 to 27 January 2026.
Ixworth Surgery is a GP practice delivering General Medical Services to approximately 9549 people, under a contract held with NHS England. The National General Practice Profile show 96.7% of people registered are White, 0.8% Asian, 1.4% Mixed, 0.6% Black and 0.5% Other. Information published by Office for Health Improvement and Disparities shows that deprivation within the practice population group is in the 8 decile (8 of 10). The lower the decile, the more deprived the practice population is relative to others. This assessment considered the demographics of the people using the service, the context the service was working within and how this impacted service delivery. Where relevant, further commentary is provided in the quality statements section of this report.
People's experience of this service
The provider had clear information on our Give Feedback on Care (GFC) process as an alert on their website and at the service. We reviewed people’s feedback from GFC, Healthwatch Suffolk and spoke with care home representatives. Feedback was positive regarding the professionalism, helpful and caring nature of clinical and non-clinical staff and the clinical care and treatment provided. Feedback was positive regarding access to appointments.
The National GP Patient Survey showed people were satisfied with the access and experience provided by the service. Results from the NHS Friends and Family Test, from 12 January 2025 to 12 January 2026 showed 98% of people rated their overall experience of the service as good or very good.
The service worked with The Patients Association - Ixworth Surgery, a registered charity. They met 4 times a year and a representative from the practice attended. We spoke to and received feedback from representatives who represented the views of people who used the service. They described an effective working relationship, for example, with the practice manager who provided practice updates every 2 months for their newsletter.