Little Harwood Health Centre

On this page

• Overview
• Assessing needs
• Delivering evidence-based care and treatment
• How staff, teams and services work together
• Supporting people to live healthier lives
• Monitoring and improving outcomes
• Consent to care and treatment

We looked for evidence that staff monitored people’s care and treatment and supported them to live healthier lives. At our last assessment, we rated this key question as good. At this assessment, the rating remains the same.

This service scored 75 (out of 100) for this area. Find out what we look at when we assess this area and How we calculate these scores.

We did not look at Assessing needs during this assessment. The score for this quality statement is based on the previous rating for Effective.

We did not look at Delivering evidence-based care and treatment during this assessment. The score for this quality statement is based on the previous rating for Effective.

We did not look at How staff, teams and services work together during this assessment. The score for this quality statement is based on the previous rating for Effective.

The service supported people to manage their health and wellbeing to maximise their independence, choice and control. The service supported people to live healthier lives and where possible, reduce their future needs for care and support.

Staff focussed on identifying risks to people’s health, including those in the last 12 months of their lives and those with caring responsibilities. Staff supported national priorities and initiatives to improve population health, including stopping smoking and tackling obesity. Local groups and initiatives were promoted within the practice and on the website.

The service routinely monitored people’s care and treatment to continuously improve it. They ensured outcomes were positive, consistent and met the expectations of people themselves.

The service was slightly below the 90% minimum uptake target for the uptake of the majority of childhood immunisations. The latest published data showed that 52.5% of 25 to 49-year-olds and 76.3% of 50 to 64-year-olds had been adequately screened for cervical cancer, against a target of 80%. The service explained that they opportunistically screened patients where possible and they had conversations with individual patients to encourage them to attend screening. The provider had information about the benefits of screening in the waiting area, and patients could read information in their preferred language by accessing information through QR codes . The service also explained they worked with the area team to increase screening throughout the Blackburn and Darwen area. This included having a Saturday clinic at a nearby service so people could attend outside normal work hours. There was also a drop-in ‘smear bus’ that had clinics in the area. The service said they hoped this would impact on the data in the coming year.

The service had a programme for the carrying out of clinical audits, and these were repeated.

We did not look at Consent to care and treatment during this assessment. The score for this quality statement is based on the previous rating for Effective.