- GP practice
Emmer Green Surgery
Report from 3 January 2024 assessment
Contents
Ratings
Our view of the service
Emmer Green surgery is a purpose built health facility with good access to all consulting and treatment rooms. Over 11,600 patients are registered at Emmer Green Surgery. There are 6 GP partners at the practice, 2 salaried GPs and 4 long term locum GPs. In addition, the nursing team comprises of 2 practice nurses, 2 health care assistants, 1 advanced nurse practitioner and 1phlebotomist. The assessment of the 'Equity in access' quality statement was undertaken on 18 January 2024 as part of our work to understand how the practice was working to meet the patient demand and to better understand the experiences of people who use services. We found no concerns with access. The results of our findings have led us to rate the quality statement as ‘good’.
People's experience of this service
The practice population was actively involved and were able to share their experience about their care and treatment. The provider had an effective system to act on patient feedback for the purpose of continuous improvement. The data from the National GP Patient Survey reflected that patients were very satisfied with access to the practice. The practice collaborated with their patients and Patient Population Group (PPG) to identify where they could improve their services and made changes where required.