- GP practice
Abbottswood Medical Centre
Assessment report published 18 December 2025
Contents
Ratings
Our view of the service
Date of Assessment: 13 October 2025 to 14 October 2025. Abbottswood Medical Centre is a dispensing GP practice and delivers service to approximately 12,000 patients under a contract held with NHS England. The National General Practice Profiles states the practice population is 98% White and 2% other. Information published by Office for Health Improvement and Disparities shows that deprivation within the practice population group is in the 7th decile (7 of 10). The lower the decile, the more deprived the practice population is relative to others. This assessment considered the demographics of the people using the service, the context the service was working within and how this impacted service delivery. Where relevant, further commentary is provided in the quality statements section of this report. We assessed all five key questions to establish if the services provided are safe, effective, caring, responsive and well-led. All key questions were rated good.
People's experience of this service
The practice encouraged and used feedback from people who used the service to make improvements. Both verbal and written complaints were investigated and used to drive improvement. Feedback from the NHS Friends and Family Test and National GP Patient Survey and was positive and higher than the national averages. We reviewed feedback given directly to us and people’s responses were positive regarding their overall satisfaction. The practice had an enthusiastic Patient Participation Group (PPG) that represented the views of people using the service. This group felt engaged with the practice and felt listened to.