- GP practice
Archived: Seaforth Farm Surgery
We cancelled the registration of Hailsham Medical Group on 24 April 2026 following an inspection at Seaforth Farm Surgery. This was because we found serious concerns related to safe care, effective management and treatment of patients, and systemic failures of governance.
Assessment report published 7 May 2025
Contents
Ratings
Our view of the service
Date of assessment: 30 July 2024 to 13 August 2024. Seaforth Farm Surgery is an NHS GP practice located in Hailsham. There were approximately 11,394 people registered with the service at the time of our assessment. We conducted this assessment in response to information of concern. We assessed 11 quality statements across safe, effective and well-led key questions and have combined the scores for these areas with scores from the last inspection. During our assessment we found the practice had not promoted a culture of learning where safety was a priority for everyone. Leaders had not fostered a positive culture where staff felt they could speak up and their voice be heard. The effectiveness of people’s care and treatment was not always maximised. Arrangements for clinical supervision were insufficient. Governance and management systems were ineffective. Information about risks, performance and outcomes was not being used consistently to improve care.
Our findings resulted in breaches of 3 regulations: safe care and treatment, staffing and good governance.
People's experience of this service
We sought people’s experience through our Give Feedback on Care webform, and the national GP patient survey. In summary people’s overall experience of the practice was as follows: People felt involved in decisions about their care; they had trust and confidence in the health care professionals; they felt they were treated with care and concern. Patients did not always find it easy to get though on the phone. We were told there was an active patient participation group (PPG) who represented the views of people using the service. The representatives from the PPG were invited to take part in the assessment and give their views however, no one was available to engage with the inspection team during the assessment.