Wycliffe Surgery

On this page

• Overview
• Assessing needs
• Delivering evidence-based care and treatment
• How staff, teams and services work together
• Supporting people to live healthier lives
• Monitoring and improving outcomes
• Consent to care and treatment

We looked for evidence staff involved people in decisions about their care and treatment and provided them with advice and support. Staff regularly reviewed people’s care and worked with other services to achieve this. At our last assessment, we rated this key question as good. At this assessment, the rating remains the same.

This service scored 75 (out of 100) for this area. Find out what we look at when we assess this area and How we calculate these scores.

We did not look at Assessing needs during this assessment. The score for this quality statement is based on the previous rating for Effective.

We did not look at Delivering evidence-based care and treatment during this assessment. The score for this quality statement is based on the previous rating for Effective.

We did not look at How staff, teams and services work together during this assessment. The score for this quality statement is based on the previous rating for Effective.

The service supported people to manage their health and wellbeing to maximise their independence, choice and control. The service supported people to live healthier lives and where possible, reduce their future needs for care and support.

Newly registered people were offered a comprehensive health review which included checks on their blood pressure, cholesterol, and weight as well as a discussion about their current medications, past medical history, and lifestyle factors.

The reception and waiting areas displayed posters and leaflets with information designed to support people to make healthier choices.

Staff focussed on identifying risks to people’s health, including those in the last 12 months of their lives and those with caring responsibilities.

Staff supported national priorities and initiatives to improve population health, including stopping smoking and tackling obesity. For example, the social prescriber signposted people to healthy lifestyle programmes and various organisations for financial or housing assistance.

The service’s website contained information and links to other sources of information to support people in making healthier choices.

The service routinely monitored people’s care and treatment to continuously improve it. They ensured outcomes were positive, consistent and met the expectations of people themselves.

People with long-term conditions were offered an annual review to check their health and medicines needs were being met.

Childhood immunisations data showed the service had exceeded the national target of 90% for all the childhood immunisation indicators.

The service performed better than the England average in relation to several cancer screening programmes, including screening for breast, bowel and cervical cancer.

The service had introduced pre-appointment consultations to familiarise women with the equipment and the cervical smear process. This approach enhanced understanding and contributed to an increased response rate for screening uptake.

This indicator enables a service to monitor coverage and thus implement interventions to increase uptake where appropriate.

We did not look at Consent to care and treatment during this assessment. The score for this quality statement is based on the previous rating for Effective.