- GP practice
Gosberton Medical Centre
Assessment report published 17 March 2026
Contents
Ratings
Our view of the service
Date of Assessment: 16 – 17 September 2025
Gosberton Medical Centre is a GP practice with a dispensary located in rural Lincolnshire, near Spalding. It delivers services to approximately 8,250 patients under a contract with NHS England.
The National General Practice Profiles states that the ethnic make-up of the practice population is 97.2% White, 2.3% Asian 0.37% Black, 0.9% Mixed, and 0.37% Other.
Information published by Office for Health Improvement and Disparities shows that deprivation within the practice population group is in the 7th decile (8 of 10). The lower the decile, the more deprived the practice population is relative to others. This assessment considered the demographics of the people using the service, the context the service was working within and how this impacted service delivery. Where relevant, further commentary is provided in the quality statements section of this report.
We conducted this assessment due to issues identified at our previous assessment in 2024 which had resulted in a warning notice being issued to the provider. Since the last inspection, the practice had made improvements and is no longer in breach of regulations.
We found the service had a good learning culture and people could raise concerns. Incidents were investigated thoroughly. People were protected and kept safe. Staff understood and managed risks. The facilities and equipment met the needs of people, were clean and well-maintained and any risks mitigated.
There were enough staff with the right skills, qualifications and experience. Managers made sure staff received training and appraisals to maintain high-quality care. Staff managed medicines well. The dispensary was well managed and delivered a good service to patients.
People were involved in assessments of their needs and care was based on latest evidence and good practice. Staff worked with all agencies involved in people’s care for the best outcomes. Staff made sure people understood their care and treatment to enable them to give informed consent.
People were treated with kindness and compassion. Staff protected their privacy and dignity and treated people as individuals and supported their preferences. The service supported staff wellbeing.
People were given choices about their care, were involved in planning it and could access services in a timely way. The service provided information people could understand. The service worked to reduce health and care inequalities. The practice sought ways to improve services for patients and used this to enhance the local community network.
Leaders and staff had a shared vision and culture based on listening, learning and trust. Leaders were visible, knowledgeable and supportive, helping staff develop in their roles. Staff felt supported and were treated equally, free from bullying or harassment. Staff understood their roles and responsibilities. There was a culture of continuous improvement with staff given time and resources to develop.
People's experience of this service
People were positive about the quality of their care and treatment. Recent survey results, including data from the National GP Patient Survey and the NHS Friends and Family Test, showed people were satisfied with services.
There was an active patient participation group (PPG) who represented the views of people using the service. Representatives from the PPG described how managers made positive changes as a result of feedback, such as changing the recorded message on the practice telephone system.
Overall, care home representatives spoke positively about the care their residents received from the practice; however, we did receive comments relating to delays in receiving medicines.