- GP practice
Dr Jinmi & Partners Also known as Houghton Regis Medical Centre
Assessment report published 31 October 2025
Contents
Ratings
Our view of the service
Date of assessment: 30 January to 26 February 2025.
Dr Jinmi and Partners, also known as Houghton Regis Medical Centre, is a purpose-built GP practice delivering services to about 13,500 patients under a contract held with NHS England. The practice is situated within the Bedfordshire, Luton and Milton Keynes Integrated Care Board (ICB).
Information published by Office for Health Improvement and Disparities shows that deprivation within the practice population group is in the fifth lowest decile (5 of 10). The lower the decile, the more deprived the practice population is relative to others.
According to the latest available data, the ethnic make-up of the practice area is 80% White, 7% Black, 6% Asian, 5% Mixed, and 2% Other. There are more young people and fewer older people in the practice population than the local and national averages.
This assessment considered the demographics of the people using the service, the context the service was working within and how this impacted service delivery. Where relevant, further commentary is provided in the quality statements section of this report.
We carried out this assessment in response to concerns and risk we identified through our ongoing monitoring of the service and due to the time since we last inspected the service.
We found breaches of regulation in relation to safe care and treatment and good governance.
In instances where CQC has begun a process of regulatory action, we may publish this information on our website after any representations and/or appeals have been concluded, if the action has been taken forward.
People's experience of this service
The GP Patient Survey is an independent national survey that tells us how people feel about their GP practice. The findings of the 2024 survey showed more people were happy with the overall experience of the practice than the local and national averages. However, fewer people were positive about access to appointments than the local and national averages.
However, feedback from people who used the service was mixed. Some people described a positive experience. However, others said they did not feel staff always treated them with kindness, empathy and compassion, or felt staff involved them in decisions about their care and treatment and listened to their concerns.
The practice had a Patient Participation Group (PPG).