Winterton Medical Practice

On this page

• Overview
• Learning culture
• Safe systems, pathways and transitions
• Safeguarding
• Involving people to manage risks
• Safe environments
• Safe and effective staffing
• Infection prevention and control
• Medicines optimisation

We looked for evidence that staff protected people from avoidable harm and made sure care was delivered from environments that were clean and well maintained. At our last assessment, we rated this key question as good. At this assessment, the rating remains the same.

This service scored 75 (out of 100) for this area. Find out what we look at when we assess this area and How we calculate these scores.

We did not look at Learning culture during this assessment. The score for this quality statement is based on the previous rating for Safe.

We did not look at Safe systems, pathways and transitions during this assessment. The score for this quality statement is based on the previous rating for Safe.

We did not look at Safeguarding during this assessment. The score for this quality statement is based on the previous rating for Safe.

We did not look at Involving people to manage risks during this assessment. The score for this quality statement is based on the previous rating for Safe.

The practice detected and controlled potential risks in the care environment. They made sure equipment, facilities and technology supported the delivery of safe care.

The practice had contracts in place to ensure the premises was maintained. Staff and leaders completed health and safety risk assessments and undertook audits to ensure they had identified and addressed all risks. The service had a business continuity plan which was regularly reviewed and outlined how the service should continue to operate in the event of a disruption.

Appropriate systems were in place for safe storage of blank prescription stationary; there were appropriate security arrangements in place to ensure that access to the dispensaries at both sites remained secure.

The practice made sure there were enough qualified, skilled and experienced staff, who received effective support, supervision and development. They worked together well to provide safe care that met people’s individual needs.

The practice employed a range of clinical and non-clinical roles, which included GPs, nurses, advanced nurse practitioners and pharmacists. Prior to the assessment the practice had identified that some members of staff had not completed all their mandatory training. A review found a comprehensive action plan was in place to ensure that all staff would be compliant for mandatory training. As a result of this, the practice had also recently changed their processes to ensure that leaders had appropriate oversight and assurance that training was being completed when it was required.

The practice followed safe recruitment procedures when employing staff, which were in line with national legislation. A review of staff files showed that identity checks, review of qualifications, obtaining of professional references and a criminal records check had been completed.

The practice assessed and managed the risk of infection. They detected and controlled the risk of it spreading and shared concerns with appropriate agencies promptly.

The practice had cleaning schedules available, which outlined how staff should clean the building and its equipment. The practice demonstrated how these were monitored for completion to maintain oversight of cleaning arrangements. During our onsite visit, the service's premises and a sample of equipment reviewed was noted to be visibly clean. The practice’s infection prevention and control lead conducted regular risk assessments and audits, such as hand hygiene and room audits to ensure compliance. They took action where necessary to mitigate any identified risks. The practice was currently going through a refurbishment to ensure that the required standards for infection, prevention and control were met. Staff had completed relevant training in infection prevention and control.

We did not look at Medicines optimisation during this assessment. The score for this quality statement is based on the previous rating for Safe.