Grovehurst Surgery

On this page

• Overview
• Assessing needs
• Delivering evidence-based care and treatment
• How staff, teams and services work together
• Supporting people to live healthier lives
• Monitoring and improving outcomes
• Consent to care and treatment

Improvements were needed in relation to the documenting of some medicine reviews. Patients were involved in assessments of their needs. Staff reviewed assessments taking account of patient’s communication, personal and health needs. Staff worked with all agencies involved in patient’s care for the best outcomes and smooth transitions when moving services. People received care, treatment and support that was evidence based and in line with good practice standards.

This service scored 75 (out of 100) for this area. Find out what we look at when we assess this area and How we calculate these scores.

We did not look at Assessing needs during this assessment. The score for this quality statement is based on the previous rating for Effective.

At our previous inspection, we had reviewed records of patients flagged as having a potential missed diagnosis of diabetes and those diagnosed with stage 3 chronic kidney disease. We had found some patients had not been appropriately coded within the clinical system.

At this inspection, we reviewed a sample of clinical records for patients with confirmed or potential long-term conditions. Records we saw showed that care was delivered in accordance with current clinical guidelines.

We did not look at How staff, teams and services work together during this assessment. The score for this quality statement is based on the previous rating for Effective.

We did not look at Supporting people to live healthier lives during this assessment. The score for this quality statement is based on the previous rating for Effective.

We did not look at Monitoring and improving outcomes during this assessment. The score for this quality statement is based on the previous rating for Effective.

We did not look at Consent to care and treatment during this assessment. The score for this quality statement is based on the previous rating for Effective.