• Doctor
  • GP practice

The Northenden Group Practice

Overall: Requires improvement read more about inspection ratings

489 Palatine Road, Northenden, Manchester, Greater Manchester, M22 4DH (0161) 998 3206

Provided and run by:
The Northenden Group Practice

Assessment report published 28 April 2026

Ratings

  • Overall

    Requires improvement

  • Safe

    Requires improvement

  • Effective

    Requires improvement

  • Caring

    Good

  • Responsive

    Good

  • Well-led

    Requires improvement

Our view of the service

Date of Assessment: 13 February 2026 to 23 February 2026.

Northenden Group Practice is a GP practice and delivers service to 8,682 patients under a contract held with NHS England. The service also has a branch surgery in Gatley. The National General Practice Profiles states that the practice population ethnicity estimate is 79.1% White, 9.3% Asian, 4.3% mixed, 3.6% Black, and 3.7% other non-White ethnic groups. Information published by Office for Health Improvement and Disparities shows that deprivation within the practice population group is in the 4th decile (4 of 10). The lower the decile, the more deprived the practice population is relative to others. This assessment considered the demographics of the people using the service, the context the service was working within and how this impacted service delivery. Where relevant, further commentary is provided in the quality statements section of this report.
 

People's experience of this service

People expressed mixed views about the quality of their care and treatment. Recent survey results, including from the National GP Patient Survey and feedback provided to CQC, indicated levels of satisfaction that were variable and, in some areas, below local and national averages.

There was an active patient participation group (PPG) who represented the views of people using the service. Representatives from the PPG described how managers made positive changes because of feedback, such as increasing evening and weekend appointment availability.