- GP practice
Park Lane Surgery
Assessment report published 13 October 2026
Contents
Ratings
Our view of the service
Date of Assessment: 30 April 2026 and 6 May 2026.
Park Lane Surgery is an NHS GP practice located at 8 Park Lane, Broxbourne, Hertfordshire, EN10 7NQ. The practice is situated within the Herts and West Essex Integrated Care Board (HWEICB), now the Central East Integrated Care Board (ICB) and delivers General Medical Services (GMS) to a patient population of approximately 9,900 patients. The practice is part of a wider network of 4 GP practices within the Hoddesdon and Broxbourne Primary Care Network (PCN).
Park Lane Surgery is not a training practice and does not have any branch locations. It is located close to Princess Alexandra Hospital in Harlow, their closest hospital right on the border of Herts and Essex. The practice occupies a single level with step-free ramped main entrance access. Free parking is available onsite.
The practice employs 1 GP partner, 1 practice manager who is also the managing partner, there were 4 salaried GPs at the time of the assessment, 2 nurses, 1 matron and 1 healthcare assistant. The wider practice team includes 1 practice liaison manager and 18 reception and administrative staff. The practice also works with PCN staff, including 5 clinical pharmacists, 2 physiotherapists, 1 mental health practitioner, 1 respiratory nurse, 1 health and wellbeing coach, 1 anxiety coach and 5 social prescribing link workers.
The practice is open on Monday to Friday from 8am to 6.30pm. Enhanced access appointments are offered across the Hoddesdon and Broxbourne PCN and are available outside normal GP surgery opening hours on Monday to Friday from 6.30pm to 8.00pm and Saturday from 9.00am to 5.00pm.
The services offered include chronic disease management, childhood immunisations, NHS health checks, cancer screening, weight management and smoking cessation.
Information published by the Office for Health Improvement and Disparities states the local population is 88% white, 4% black, 3% Asian, 3% mixed race and 2% ‘other’. Information published by Office for Health Improvement and Disparities shows that deprivation within the practice population group is in the 9th decile (9 of 10). The lower the decile, the more deprived the practice population is relative to others. This assessment considered the demographics of the people using the service, the context the service was working within and how this impacted service delivery. Where relevant, further commentary is provided in the quality statements section of this report.