Yealm Medical Centre

On this page

• Overview
• Assessing needs
• Delivering evidence-based care and treatment
• How staff, teams and services work together
• Supporting people to live healthier lives
• Monitoring and improving outcomes
• Consent to care and treatment

We looked for evidence that staff monitored people’s care and treatment and supported them to live healthier lives. At our last assessment, we rated this key question as Good. At this assessment, the rating remains the same.

This service scored 75 (out of 100) for this area. Find out what we look at when we assess this area and How we calculate these scores.

We did not look at Assessing needs during this assessment. The score for this quality statement is based on the previous rating for Effective.

We did not look at Delivering evidence-based care and treatment during this assessment. The score for this quality statement is based on the previous rating for Effective.

We did not look at How staff, teams and services work together during this assessment. The score for this quality statement is based on the previous rating for Effective.

The service supported people to manage their health and wellbeing to maximise their independence, choice and control. The service supported people to live healthier lives and where possible, reduce their future needs for care and support.

Staff focussed on identifying risks to people’s health, including those in the last 12 months of their lives and those with caring responsibilities.

Staff supported national priorities and initiatives to improve population health, including stopping smoking and tackling obesity.

The service routinely monitored people’s care and treatment to continuously improve it. They ensured outcomes were positive, consistent and met the expectations of people themselves.

The service met national targets for the uptake of the cervical screening programme to meet the national target of 80% and for all 5 childhood immunisation programmes to meet the national targets of 90%.

Staff told us they had constructive conversations with people who used the service, in relation to childhood immunisations and cervical screening. These discussions considered both clinical advice and individual preferences and there were processes to support people to access vaccines and screening if they later changed their decision.

The service performed in line with the England average in relation to several cancer screening programmes, including screening for breast and bowel.

The service submitted 4 clinical audits. These covered medicines and health conditions, which they had conducted to improve outcomes for people using the service. GPs and the practice manager held regular clinical and all staff meetings, which monitored outcomes, where the findings were shared.

We did not look at Consent to care and treatment during this assessment. The score for this quality statement is based on the previous rating for Effective.