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C.B. Patel & Partners Requires improvement Also known as Hayes Medical Centre

All reports

Inspection report

Date of Inspection: 15 April 2014
Date of Publication: 7 June 2014
Inspection Report published 07 June 2014 PDF


Inspection carried out on 15 April 2014

During an inspection looking at part of the service

Our Inspection of 11 February 2014 found that whilst safeguarding procedures were in place at the practice, staff had not received adequate training to recognise the signs of possible abuse in both children and adults. Some staff we spoke with were not aware of the whistleblowing procedures to follow if needed.

Following the inspection the provider sent an action plan that set out target dates for the completion of safeguarding training for all staff employed at the practice.

During our inspection of 15 April 2014 we saw evidence which demonstrated that each member of staff had completed safeguarding training applicable to their role. Staff we spoke with described a good understanding of safeguarding procedures, including how to escalate any concerns. Staff also demonstrated that they were aware and understood the whistleblowing procedures to follow if they needed to raise any concerns.