Drs Adey and Dancy

On this page

• Overview
• Assessing needs
• Delivering evidence-based care and treatment
• How staff, teams and services work together
• Supporting people to live healthier lives
• Monitoring and improving outcomes
• Consent to care and treatment

We looked for evidence that staff monitored people’s care and treatment and supported them to live healthier lives. At our last assessment, we rated this key question as good. At this assessment, the rating remains the same.

This service scored 75 (out of 100) for this area. Find out what we look at when we assess this area and How we calculate these scores.

We did not look at Assessing needs during this assessment. The score for this quality statement is based on the previous rating for Effective.

We did not look at Delivering evidence-based care and treatment during this assessment. The score for this quality statement is based on the previous rating for Effective.

We did not look at How staff, teams and services work together during this assessment. The score for this quality statement is based on the previous rating for Effective.

The service supported people to manage their health and wellbeing to maximise their independence, choice and control. The service supported people to live healthier lives and, where possible, reduce their future needs for care and support. For example, the service delivered dedicated dementia clinics to support patients with additional needs.Staff focussed on identifying risks to people’s health, including those in the last 12 months of their lives and those with caring responsibilities. Staff supported national priorities and initiatives to improve population health, including stopping smoking and tackling obesity.

The service routinely monitored people’s care and treatment to continuously improve it. They ensured outcomes were positive, consistent and met the expectations of people themselves.

The service met national targets for the uptake of childhood immunisations. The service performed better than the England average in relation to cervical cancer screening.

Clinical and non-clinical audits were carried out to improve outcomes for patients. For example, following changes to guidance on treatment for menopause symptoms, the service reviewed patients prescribed high doses of hormone medication. A total of 33 patients were initially identified; following clinical review, this was reduced to 22. All patients were contacted, reviewed, and records were updated where required. Care was discussed with each patient, and an appropriate approach was agreed.

We did not look at Consent to care and treatment during this assessment. The score for this quality statement is based on the previous rating for Effective.