Loxwood Medical Practice

On this page

• Overview
• Assessing needs
• Delivering evidence-based care and treatment
• How staff, teams and services work together
• Supporting people to live healthier lives
• Monitoring and improving outcomes
• Consent to care and treatment

We looked for evidence that the service supported people to manage their health and wellbeing. Staff involved people in decisions about their care and treatment and provided them with advice and support. Staff regularly reviewed people’s care and worked with other services to achieve this. At our last assessment, we rated this key question as good. At this assessment, the rating remains the same.

This service scored 75 (out of 100) for this area. Find out what we look at when we assess this area and How we calculate these scores.

We did not look at Assessing needs during this assessment. The score for this quality statement is based on the previous rating for Effective.

We did not look at Delivering evidence-based care and treatment during this assessment. The score for this quality statement is based on the previous rating for Effective.

We did not look at How staff, teams and services work together during this assessment. The score for this quality statement is based on the previous rating for Effective.

The service supported people to manage their health and wellbeing to maximise their independence, choice and control. The service supported people to live healthier lives and where possible, reduce their future needs for care and support.

Staff focused on identifying risks to people’s health, including those with long-term conditions and those with caring responsibilities. The service supported national priorities and initiatives to improve population health, including tackling obesity and a recent falls prevention campaign. Members of the reception team described how they worked to build trust with people with more complex issues, so they felt confident to attend for reviews or health checks. The service referred people to community wellbeing services covering diet, exercise, sleep and other lifestyle factors.

The service routinely monitored people’s care and treatment to continuously improve it. They ensured outcomes were positive, consistent and met the expectations of people themselves.

The service had systematically worked to improve performance on managing longer-term conditions. Staff carried out audits of coding for disease prevalence to check that diagnoses were not being missed. The service had systems to consistently monitor the blood sugar levels of people diagnosed with diabetes. The team were proactive on supporting people to manage asthma and had comparatively low rates of prescribing of fast-acting inhalers. (Higher rates of prescribing of this type of inhaler are suggestive of poor management).

The service was meeting national targets for the uptake of childhood immunisations (90%). It was meeting the national target (80%) for cervical screening coverage for the 50-64 year-old cohort of eligible patients. However, coverage was below the national target for the 25-49 year-old cohort at 76% (June 2024).

We did not look at Consent to care and treatment during this assessment. The score for this quality statement is based on the previous rating for Effective.