Lever Chambers 1

On this page

• Overview
• Assessing needs
• Delivering evidence-based care and treatment
• How staff, teams and services work together
• Supporting people to live healthier lives
• Monitoring and improving outcomes
• Consent to care and treatment

We looked for evidence that staff monitored people’s care and treatment and supported them to live healthier lives. At our last assessment, we rated this key question as good. At this assessment, the rating remains the same.

This service scored 75 (out of 100) for this area. Find out what we look at when we assess this area and How we calculate these scores.

We did not look at Assessing needs during this assessment. The score for this quality statement is based on the previous rating for Effective.

We did not look at Delivering evidence-based care and treatment during this assessment. The score for this quality statement is based on the previous rating for Effective.

We did not look at How staff, teams and services work together during this assessment. The score for this quality statement is based on the previous rating for Effective.

The service supported people to manage their health and wellbeing to maximise their independence, choice and control. The service supported people to live healthier lives and where possible, reduce their future needs for care and support.

Staff focused on identifying risks to people’s health, including those in the last 12 months of their lives and those with caring responsibilities. Staff supported national priorities and initiatives to improve population health, including stopping smoking and tackling obesity.

The service routinely monitored people’s care and treatment to continuously improve it. They ensured outcomes were positive, consistent and met the expectations of people themselves.

The service met some of the national targets for the uptake of childhood immunisations. To further improve uptake, the practice contacted people by telephone and text and when patients contacted the practice, opportunity was taken to offer an appointment convenient to the patient.

The service performed lower than the England average in relation to several cancer screening programmes, including screening for breast, bowel and cervical cancer. To improve uptake of cancer screening the practice had appointed a cancer care co-ordinator who contacted people by telephone and text and offered an appointment convenient to the patient.

The practice worked with a local residential establishment offering women’s health screening and psychological and mental health appointments.

A dedicated nurse was appointed by the practice to look at respiratory problems in children. The nurse would carry out home visits, outside of school hours, carry out an assessment and link in with social prescribing and other outside agencies as appropriate.

We did not look at Consent to care and treatment during this assessment. The score for this quality statement is based on the previous rating for Effective.