• Doctor
  • GP practice

Prince Avenue Surgery Also known as Dr Sooriakumaran & Dr Santhakumar

Overall: Good read more about inspection ratings

3 Prince Avenue, Southend On Sea, Essex, SS2 6RL (01702) 347947

Provided and run by:
Dr Sooriakumaran & Dr Santhakumar

Assessment report published 24 February 2026

Ratings

  • Overall

    Good

  • Safe

    Good

  • Effective

    Good

  • Caring

    Good

  • Responsive

    Good

  • Well-led

    Good

Our view of the service

Prince Avenue Surgery is a GP practice and delivers services to 4566 people under a contract held with NHS England. During this assessment, we visited the main surgery in Prince Avenue and the branch surgery in Leigh Road.

The National General Practice Profiles states that 87.65% of people registered are White, 5.398% Asian, 2.82% Mixed, 2.43% Black and 1.12% Other.

Information published by Office for Health Improvement and Disparities shows that deprivation within the practice population group is in the first decile (1 of 10). The lower the decile, the more deprived the practice population is relative to others. This assessment considered the demographics of the people using the service, the context the service was working within and how this impacted service delivery. Where relevant, further commentary is provided in the quality statements section of this report.

People's experience of this service

People were positive about the quality of their care and treatment. Recent survey results, including from the National GP Patient Survey and the NHS Friends and Family Test, showed people were satisfied with services. For example, the percentage of respondents to the National GP Patient Survey (2025), who stated that during their last appointment they had confidence and trust in the healthcare professional they saw or spoke to was 93% and the percentage of respondents in the same National GP Patient Survey (2025), who responded positively to the overall experience of contacting their GP practice was 77.5%. Both of these indicator results were above local and national averages.

There was a patient participation group (PPG) in place, and the practice had been creative in communication methods to attract an increase in membership and a wider, more diverse representation. They had set up a virtual PPG to enable those who were not able to attend meetings to be able to engage with the practice and share information.