- GP practice
Grovelands Medical Centre Also known as Dr D.A. Riley & Partners
Assessment report published 29 May 2026
Contents
Ratings
Our view of the service
Date of Assessment: 28/04/2026 to 30/04/2026. Grovelands Medical Centre is a GP practice and delivers service to approximately 14000 patients under a contract held with NHS England. The National General Practice Profiles states that ethnic makeup of the practice area is 71.68% White, 13.11% Asian, 7.45% Black 5.58% Mixed and 2.18% Other. Information published by Office for Health Improvement and Disparities shows that deprivation within the practice population group is in the 6th decile (6 of 10). The lower the decile, the more deprived the practice population is relative to others. This assessment considered the demographics of the people using the service, the context the service was working within and how this impacted service delivery. Where relevant, further commentary is provided in the quality statements section of this report.
People's experience of this service
People were positive about the quality of their care and treatment. Recent survey results, including from the National GP Patient Survey and the NHS Friends and Family Test, showed people were satisfied with services. There was an active patient participation group (PPG) who represented the views of people using the service. Representatives from the PPG described how managers made positive changes based on feedback, such as implementing text messages reminders for appointments and confirming mobile numbers for patients to ensure correct contact details were held for them. The GP Patient survey results from 2025 indicated, that 77% of the respondents described their overall experience of this GP practice as good, in comparison to the national average of 75%.