- GP practice
East Harling & Kenninghall Medical Practice
Assessment report published 9 February 2026
Contents
Ratings
Our view of the service
East Harling and Kenninghall Medical Practice is a purpose-built GP practice delivering services to about 8,695 patients under a contract held with NHS England. The practice is situated within the Norfolk and Waveney Integrated Care Board (ICB).
Information published by Office for Health Improvement and Disparities shows that deprivation within the practice population group is in the 7th decile (7 of 10). The lower the decile, the more deprived the practice population is relative to others.
According to the latest available data, the ethnic make-up of the practice area is 97% White, 0.5% Black, 0.7% Asian, 1% Mixed, and 0.3% Other. There are more older people and fewer younger people in the practice population than the local and national averages.
We carried out an announced assessment of 27 quality statements, under the safe, effective, caring, responsive and well-led key questions. We carried out remote clinical searches and an associated interview on 24 June 2024 – this was led by a Care Quality Commission (CQC) GP specialist advisor. A site visit took place on 26 June 2024; this was led by a CQC inspector who was supported by 2 other CQC inspectors and a CQC Medicines Inspector.
We carried out this assessment due to concerns we received; risk identified through our ongoing monitoring and length of time since we last inspected the service.
This assessment considered the demographics of the people using the service, the context the service was working within and how this impacted service delivery. Where relevant, further commentary is provided in the quality statements section of this report.
People's experience of this service
Care home feedback was positive and highlighted that there had been improvements to the relationship between them and the practice.
We had a large volume of feedback from patients before and during the assessment. Patients reported significant concerns regarding their ability to access safe and effective treatment. We heard that the Patient Participation Group (PPG) had been re-established to help with addressing concerns.
Some patients told us that, following a change in management, they felt that there were more positive interactions recently but these were not yet embedded.