• Doctor
  • GP practice

The Village Green Surgery

Overall: Outstanding read more about inspection ratings

The Green, Wallsend, Tyne and Wear, NE28 6BB (0191) 295 8500

Provided and run by:
The Village Green Surgery

Report from 13 June 2025 assessment

Ratings

  • Overall

    Outstanding

  • Safe

    Good

  • Effective

    Outstanding

  • Caring

    Outstanding

  • Responsive

    Outstanding

  • Well-led

    Good

Our view of the service

The Village Green Surgery is a GP practice and delivers service to approximately 12,500 patients under a contract held with NHS England. The National General Practice Profiles states that Information published by Office for Health Improvement and Disparities shows that deprivation within the practice population group is in the 4th decile out of 10. The lower the decile, the more deprived the practice population is relative to others. This assessment considered the demographics of the people using the service, the context the service was working within and how this impacted service delivery. Where relevant, further commentary is provided in the quality statements section of this report. The practice is part of a Primary Care Network (PCN) with two other local practices. The practice is open routinely between 8am-6.30pm Monday- Friday, they also offer appointments outside of these hours where patient demand requires. The practice has access to an extended hours clinic which operates between 5-8pm and 9am-5pm at weekends, outside of these hours patients use the 111 service.

People's experience of this service

People were positive about the quality of their care and treatment. Recent survey results, including from the National GP Patient Survey and the NHS Friends and Family Test, showed people were satisfied with services and the practice sat above average in various categories. There was an active patient participation group (PPG) who represented the views of people using the service. Care homes also spoke positively about the care their residents received.