Burnett Edgar Medical Centre

On this page

• Overview
• Assessing needs
• Delivering evidence-based care and treatment
• How staff, teams and services work together
• Supporting people to live healthier lives
• Monitoring and improving outcomes
• Consent to care and treatment

We looked for evidence that staff monitored people’s care and treatment and supported them to live healthier lives. At our last assessment, we rated this key question as good. At this assessment, the rating remains the same.

This service scored 79 (out of 100) for this area. Find out what we look at when we assess this area and How we calculate these scores.

We did not look at Assessing needs during this assessment. The score for this quality statement is based on the previous rating for Effective.

We did not look at Delivering evidence-based care and treatment during this assessment. The score for this quality statement is based on the previous rating for Effective.

We did not look at How staff, teams and services work together during this assessment. The score for this quality statement is based on the previous rating for Effective.

The service took a holistic approach to supporting people to manage their health and wellbeing to maximise their independence, choice and control. The service supported people to live healthier lives and where possible, reduce their future needs for care and support by identifying risks to patients’ health and those at risk of developing long-term conditions.

Staff focussed on identifying risks to people’s health, including those in the last 12 months of their lives and those with caring responsibilities. Staff supported national priorities and initiatives to improve population health, including stopping smoking and tackling obesity.

The service had processes in place to utilise social prescribing and had a good uptake including people using the community garden on the premises that was fully accessible and had been created by the practice to tackle loneliness and isolation. This allowed social prescribers to host various social events in the community garden for both patients and the wider community. Leaders we spoke with described how this had been well received within the community with people using it to grow plants, fruit and vegetables and as a meeting point to socialise within the designated seating areas.
 

The service routinely monitored people’s care and treatment to continuously improve it. They ensured outcomes were positive, consistent and met the expectations of people themselves. Systems and processes were in place to follow up with patients who did not attend.

The practice offered discreet sexual health self-testing kits within the service and displayed sexual health clinic information.

The service met national targets for the uptake of some childhood immunisations. The service performed better than the England average in relation to several cancer screening programmes, including screening for breast and bowel cancer.
 

We did not look at Consent to care and treatment during this assessment. The score for this quality statement is based on the previous rating for Effective.