- Dentist
Beau Monde Dental Care
Assessment report published 5 June 2025
Contents
Judgements
Our view of the service
We carried out this announced on-site inspection on 16 April 2025.
We found the practice had not met all regulations.
Patients’ care and treatment was provided in line with current guidance.
Patients were treated with dignity and respect and at the time of our inspection, could access care, support and treatment when required.
This inspection highlighted several issues and omissions such as those relating to fire safety management, equipment and premises, infection prevention and control and legionella management.
The practice is in Bristol and provides private dental care and treatment for adults and children.
There was step-free access to the practice and car parking, including dedicated parking for disabled people, were available near the practice.
The practice had 2 treatment rooms.
During the inspection we spoke with 3 dentists, 2 dental nurses and the practice manager who was also a dental nurse.
The provider was not complying with all regulations.
Full details of the regulation the provider was not meeting are within the inspection findings below.
We have asked the provider for an action plan in response to the concerns found at this inspection.
People's experience of this service
Two weeks before our inspection, we asked the practice to encourage patients to share their views of the service with us. We received feedback from 18 patients.
On the day of our inspection, we obtained feedback from a further 10 patients.
Patient feedback, both before and during our inspection visit, provided a positive view of the dental team and care provided by the practice.
Comments included: “My treatment is always explained to me and helpful advice given. I have sensitive teeth my dentist is very aware of this is so reassuring. I moved 160 miles away 3 years ago but rather than transferring to a local practice I am staying with Beau Monde.”
“Great surgery. Caring and compassionate staff - great with nervous patients. From the reception staff to the dentists, I have had only positive experiences here. Would highly recommend this surgery.”
“The reception staff and other members of staff are always very helpful and friendly, the administrative systems always work well and the booking system, via e-mail and text is excellent.”
“All in all, I would rate the service as 10/10.”
Patients commented positively about the standards of cleanliness.
They told us they were able to book appointments within an acceptable timescale for their needs and that they had enough time during their appointment without feeling rushed.
While all the people we questioned told us that they were happy with their care, our inspection found there were regulations that were not met.