- GP practice
Dr Murthy Motupalli Also known as Blackburn Road Medical Practice
We took urgent enforcement action and suspended the registration of Dr Murthy Motupalli on 18 March 2026 for an initial period of 6 months. This has now been extended until 18 March 2027 for failing to meet the regulations related to safe care and treatment, safe and effective staffing and good governance at Dr Murthy Motupalli & Rishton and Great Harwood Surgery.
Assessment report published 29 September 2026
Contents
Ratings
Our view of the service
Date of Assessment 11 to 18 March 2026.
Dr Murthy Motupalli provides GP services to approximately 5,100 people under a contract held with NHS England at the registered address of 257 Blackburn Road, Accrington, Lancashire, and at a branch practice at Rishton and Great Harwood Surgery, 32 High Street, Rishton.
The latest available data with regards to ethnicity of people in the local areas showed that 73% of people were White, 25% Asian and the remaining 2% Black, Mixed or Other. Information published by the Office for Health Improvement and Disparities shows that deprivation within the practice population group fell within the 1st decile (1 of 10), indicating a high level of deprivation compared with other populations. This assessment considered the demographics of the people using the service, the context in which the service operated, and the impact of these factors on service delivery. Where relevant, this report includes further commentary in the quality statements section.
The practice was rated required improvement following a CQC inspection in March 2016 and achieved an overall rating of good when inspected in June 2016.
This assessment identified breaches of regulations relating to safe care and treatment, safeguarding, staffing, fit and proper persons employed and good governance. As a result, Care Quality Commission has suspended the provider from delivering services for a period of 6 months and placed the practice into special measures. The Integrated Care Board has made arrangements to ensure the continued provision of care and support for all patients.
People's experience of this service
Recent survey results, including from the National GP Patient Survey showed people were satisfied with services. Feedback obtained from staff during the assessment showed that there was limited clinical input, but people were able to access appointments.