- Care home
The Cedars
Assessment report published 12 June 2026
Contents
Ratings
Our view of the service
Our assessment took place on 08 April 2026. The Cedars is a Nursing and residential care home providing accommodation for up to 51 people aged both over and under 65, including people living with dementia. At the time of our assessment, 36 people were living at the service.
This assessment took place in part due to concerns received from relatives of people who use the service. It also took place due to the time since the service was last assessed.
People were treated with kindness, dignity and respect. People and their relatives consistently told us they felt safe, well cared for and had trust in staff. The environment was described as clean, comfortable and welcoming.
Staff feedback reflected a positive and supportive culture, with staff feeling valued, listened to and confident to raise concerns. Strong leadership and teamwork were evident, and staff demonstrated good knowledge of people’s individual needs and preferences.
People’s health needs were well managed. There was effective use of equipment, appropriate involvement of health professionals, and positive outcomes were reported by families and evidenced. Relatives felt involved in care planning and said concerns were listened to and acted upon.
Staffing levels and deployment at certain times impacted people’s experience, including flexibility around routines, social interaction and access to activities. Mealtime experience and activity provision, particularly for people living with dementia, were inconsistent and required further development.
Some improvements were needed in governance and quality monitoring, including medicines auditing and care plan detail.
People's experience of this service
People mostly had a positive experience and told us they felt safe, comfortable and well cared for. Staff were described as kind, respectful and attentive, and people’s privacy and dignity were maintained. Relatives we spoke with felt staff were skilled and spoke positively about communication and their involvement in care.
People received regular input to manage their health needs. People had regular access to medicines and healthcare professionals, and risks, such as falls were effectively managed and reduced. The environment was clean and welcoming, and people told us they felt supported in their individual needs, including their spiritual and personal preferences.
People told us staffing at certain times limited flexibility and social interaction. The mealtime experience and access to meaningful activities, particularly for people living with dementia, required further development.
People living with dementia were often observed to be disengaged. The environment required a review to ensure it met new guidance for safely supporting people with dementia.
Overall, people received safe, caring and effective support, with opportunities to further enhance choice, engagement and day‑to‑day experience.