Archived: 58 Acton Lane

On this page

• Overview
• Assessing needs
• Delivering evidence-based care and treatment
• How staff, teams and services work together
• Supporting people to live healthier lives
• Monitoring and improving outcomes
• Consent to care and treatment

Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence. We looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life. We looked at 2 quality statements. For the quality statements not inspected, we used the scores awarded at the last inspection to calculate this key question rating. The rating remains good.

This service scored 67 (out of 100) for this area. Find out what we look at when we assess this area and How we calculate these scores.

The service had a pre-assessment process in place which was followed before a person moved in. This allowed them to assess the care and support needs of the individual to ensure they had the facilities and resources appropriate to meet the person’s needs.

We reviewed 2 care records which had been recently reviewed by the interim manager. However, care records were not always accurate and contained up-to-date information that reflected the current care and support needs of people who lived in the service. For example, 1 care record had discrepancies in the level of enhanced support required. The living room had a bike and rowing exercise machine. Though physical activity is important, it was unclear if the equipment was suitable and adaptable for all people living in the service as appropriate risk assessments were not in place.

We did not look at Delivering evidence-based care and treatment during this assessment. The score for this quality statement is based on the previous rating for Effective.

We did not look at How staff, teams and services work together during this assessment. The score for this quality statement is based on the previous rating for Effective.

We did not look at Supporting people to live healthier lives during this assessment. The score for this quality statement is based on the previous rating for Effective.

We did not look at Monitoring and improving outcomes during this assessment. The score for this quality statement is based on the previous rating for Effective.

The service told people and their families about their rights around consent, and respected people’s choices when delivering person-centred care and treatment. However, we did not see any evidence of staff having completed Mental Capacity Act 2005 (MCA) and Deprivation of Liberty Safeguards (DoLS) training. The service did not have the necessary DoLS authorisationin place, for 1 person living with restrictions to ensure their safety. However, we did see evidence of a renewal application being made and the interim manager followed up an assessment with the local authority.