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Archived: Bluecrest Health Screening Also known as Buttercup Health Limited

This service is now registered at a different address - see new profile

All reports

Inspection report

Date of Inspection: 4, 10 March 2014
Date of Publication: 3 April 2014
Inspection Report published 03 April 2014 PDF

Before people are given any examination, care, treatment or support, they should be asked if they agree to it (outcome 2)

Meeting this standard

We checked that people who use this service

  • Where they are able, give valid consent to the examination, care, treatment and support they receive.
  • Understand and know how to change any decisions about examination, care, treatment and support that has been previously agreed.
  • Can be confident that their human rights are respected and taken into account.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 4 March 2014 and 10 March 2014, observed how people were being cared for and talked with people who use the service. We talked with staff.

Our judgement

Before people received any care or treatment they were asked for their consent and the provider acted in accordance with their wishes.

Reasons for our judgement

People who used the service requested tests which related to potential health problems.

When people contacted the company they initially spoke with a member of staff at the contact centre. We saw the staff there asked people details about their personal circumstances and this information was used to check whether people were suitable candidates for the service. This initial round of questions was taken as consent for the provider to carry out tests.

Prior to people having diagnostic tests carried out they were sent an invitation to attend an appointment. This letter gives details of the time and location of the appointment and also gives people the opportunity to cancel if they have decided against having the screening tests.

We saw people who used the service were asked further questions prior to any tests being carried out. Again this meant consent was being sought prior to any tests being carried out. In addition to this we saw there was a document titled ‘Informed Consent’ left in a place that was visible to everyone having tests carried out.

We observed one person having diagnostic tests carried out at one of the company’s screening events. We saw staff speaking with people about the service they provided and the tests they would be carrying out. We saw people were asked if tests could be carried out and blood could be taken prior to this being done.

All these measures meant consent was obtained and the provider was able to ensure ongoing consent throughout all tests.