- Dentist
Bhandal Dental Practice - Birmingham Dental Specialists
Assessment report published 28 April 2026
Contents
Judgements
Our view of the service
We carried out this announced on-site inspection on 22 April 2026.
We found the practice had met regulations
The practice had effective systems to identify and manage risks, including infection prevention and control.
Staff had the skills, knowledge and experience to carry out their roles.
Recruitment procedures reflected current legislation and there was effective leadership and a culture of continuous improvement.
Staff provided care and treatment in line with current guidance. They treated patients with dignity and respect and ensured access to care, support, and treatment when required.
Bhandal Dental Practice - Birmingham Dental Specialists is part of Bhandal Dental Group a dental group provider. The practice is in Birmingham and provides private dental care and treatment for adults and children.
There was step-free access to the practice and a ground floor surgery.
The practice had 1 treatment room. At the time of our inspection, there was a total of 5 staff, of which there were 1 dentist, 1 trainee dental nurse, 1 qualified dental nurse, 1 receptionist and the practice manager. We gathered feedback from and spoke to a range of staff during our inspection
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People's experience of this service
On the day of our inspection, we reviewed patient feedback routinely collected by the practice. Patient feedback provided a positive view of the dental team and care provided by the practice.
Comments included, “I came to see the dentist at Birmingham Dental specialists through a referral to have an implant placed for a missing tooth. From my very first appointment I found his approach extremely clear, professional and reassuring,” and “I cannot speak highly enough of the treatment I received. I am a nervous patient, but the dentist was gentle and reassuring throughout the whole process and made me feel comfortable. The entire team are friendly and welcoming. Would not hesitate to return.”
Patients commented positively about the standards of cleanliness.
Patients felt able to book appointments within an acceptable timescale for their needs and said they had enough time during their appointment without feeling rushed.
Patients told us they were given clear information to help them make an informed choice about their treatment and any associated costs. They were involved in decisions about their care.
Patients said when they were prescribed medicines, sufficient information was given.
Patients told us that they were supported to maintain their oral health and were provided with appropriate information and resources.
The practice shared patient feedback with the team. We were told this was reviewed and where suggestions had been made, appropriate action would be taken.