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Archived: Westfield Nursing Home

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All reports

Inspection report

Date of Inspection: 7 February 2014
Date of Publication: 8 March 2014
Inspection Report published 08 March 2014 PDF

Overview

Inspection carried out on 7 February 2014

During a routine inspection

We talked with four people who used the service and they all said they were happy with the care and support provided. One person said, �It is very nice here. This is the best place I have been in.� Another told us they felt the home was run very efficiently and the manager was excellent. They said staff were very kind and treated them with respect.

We looked at four people�s care records and saw they were written in a person centred style and they were reviewed and updated monthly. Individual risk assessments had been carried out and action taken to reduce the risk. People who used the service were encouraged to participate in a range of activities available within the home and within the local community to promote their well-being.

We saw medicines were stored and administered safely and there were appropriate systems in place for the safe management of medicines.

We found systems were in place to monitor and review people�s needs so that effective staffing levels were maintained. People were protected from the risk of inappropriate or unsafe care and treatment because there were procedures in place to assess and monitor the quality of the service provided.