- Dentist
Park Lane Dental Care Also known as Park Lane Dental
Assessment report published 5 November 2026
Contents
Judgements
Our view of the service
We carried out this announced on-site inspection on 7 October 2026.
We found the practice had met regulations.
The practice had effective systems to identify and manage risks, including infection prevention and control.
Staff had the skills, knowledge and experience to carry out their roles.
Recruitment procedures reflected current legislation and there was effective leadership and a culture of continuous improvement.
Staff provided care and treatment in line with current guidance. They treated patients with dignity and respect and ensured access to care, support, and treatment when required.
Park Lane Dental Care is part of Colosseum Dental UK, a dental group provider. The practice is in Waterlooville, Hampshire and provides NHS and private dental care and treatment for adults and children.
There was step-free access to the practice and car parking spaces available, including dedicated parking for disabled people, near the practice.
The practice had 3 treatment rooms. At the time of our inspection, there was a total of 11 staff. We gathered feedback from staff and spoke to a range of staff during our inspection, including 1 dentist, 2 dental nurses, 1 dental hygienist, 1 receptionist and the practice manager. The Clinical Governance Lead for the group was also at the practice on the day of inspection to support staff.
People's experience of this service
We reviewed patient feedback from a number of sources, including online feedback, feedback obtained by the practice in patient surveys, and feedback provided in the form of compliments and complaints. Patient feedback provided a positive view of the dental team and care provided by the practice.
Patients commented positively about the location of the practice; it’s convenience and parking available.
Patients felt able to book appointments within an acceptable timescale for their needs and said they had enough time during their appointment, without feeling rushed. Feedback from patients was positive about the whole dental team, saying they were polite, welcoming and keen to help.
Patients said when they were prescribed medicines, sufficient information was given.
Patients told us that they were supported to maintain their oral health and were provided with appropriate information and resources.
The practice shared patient feedback with the team. We were told this was reviewed and where suggestions had been made, appropriate action would be taken.