- GP practice
Grange Medical Centre
Report from 30 January 2025 assessment
Contents
Ratings
Our view of the service
Date of Assessment: 7 February 2025 to 7 March 2025.
Grange Medical Centre is a GP practice which provides primary care services to patients in Bradford, West Yorkshire. The practice has a branch site, Oak Lane Surgery, which operates from within Westbourne Green Community Health Care Centre in Bradford. Both sites were visited as part of this inspection.
The practice is registered with the Care Quality Commission to deliver the regulated activities; diagnostic and screening procedures, maternity and midwifery services, and treatment of disease, disorder or injury. These are delivered from both sites. The practice is situated within the NHS West Yorkshire Integrated Care Board and delivers Primary Medical Services to a patient population of approximately 7,000. The practice is part of the Bradford City 6 Primary Care Network (PCN). Information published by Office for Health Improvement and Disparities shows that deprivation within the practice population group is in the lowest decile (1 of 10). The lower the decile, the more deprived the practice population is relative to others.
We carried out this assessment to follow up on an inspection from November 2022, where the practice was rated good overall and for the key questions safe, caring, responsive and well-led. The practice was rated requires improvement for the key question effective. Following this assessment, the practice is now rated good overall and for all key questions.
People's experience of this service
The National GP Patient Survey for 2024 showed that the practice was performing in line with local and national averages in areas such as patients getting to see or speak to their preferred healthcare professional when they would like to, and patients having confidence and trust in the healthcare professional they saw or spoke to during their last GP appointment. The practice did not perform as well in areas such as patients finding it easy to get through to the GP practice by phone, and patients having enough support from local services or organisations in the last 12 months to help manage their long-term conditions or illnesses. Of the 108 patients who completed the survey, 64% of patients described their overall experience of the practice as good. Feedback from representatives from the patient participation group regarding their interactions with the practice was positive. The NHS Friends and Family Test data from the last 6 months showed that for each month over 50% of respondents rated their overall experience of the practice as good or very good, with 100% being achieved in January 2025.